The practical questions offices ask before they install. No jargon, no fine print — just how it works.
No. We install it, we keep it patched and current, and we watch it. Your staff does their normal job — they never manage the system. If anything needs attention, we handle it from our side.
Yes. The Operator works alongside what you already use. It's an addition to your practice, not a replacement for your tools.
No internet is needed to answer from your own documents. There are no ongoing uploads, and nothing leaves your building. (Keeping the software current happens on a schedule we manage — your data still stays put.)
They stay on your hardware, in your building. The system reads your documents to answer in your firm's voice — it doesn't send them anywhere. That's the whole point.
Most offices are up and running within days, with a person from Katy on hand through the whole rollout.
It's a 12-month contract with a 30-day money-back guarantee. If it doesn't earn its desk space in the first month, we take it back, no questions asked, and refund every penny.
Local support by someone in Katy — not a chatbot. Email us and a real person gets back to you.
It never leaves your building. On top of that, the system and the people running it are held to a serious security standard — no unnecessary exposure, no plaintext secrets, and defenses against outside attempts. A team with 30 years in IT and 15 in cybersecurity oversees it.